About Remote Desktop Licensing Management

Microsoft asks that you promptly activate your Remote Desktop Services client access licenses (RDS CALs) to verify that you are a licensed user eligible to receive customized benefits and services.

When complete and accurate information is provided, Microsoft customer service representatives will be able to successfully recreate the licensing information on your Remote Desktop license server if technical problems occur. This prevents the possible loss of valuable licensing information.

Certain data fields are optional. However, some fields are required, and if you do not provide complete information, Microsoft might be unable to activate your license server and client access licenses.

Should you have any questions, please contact your customer service representative. To find the appropriate phone number to call, select the telephone activation method in the Remote Desktop Licensing Wizard. See also Locate the Microsoft Clearinghouse Telephone Number for Your Country or Region.

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