Contact Us

If this Remote Desktop Licensing website is experiencing problems, or if you are needing help activating your RDS License Server or installing client access licenses, contact Microsoft Clearing House assisted support.

Microsoft Clearing House Assisted Support can assist you with:

  • Activating a license server
  • Deactivating a license server
  • Reactivating a license server
  • Downgrading a license server
  • Install or activate client access licenses (RDS CALs)
  • Transfer client access licenses (RDS CALs)
  • Downgrade client access licenses (RDS CALs)

Information to gather prior to contacting support:

  • At device, with RDS Licensing Manager open
  • Licensing Agreement Type
  • Licensing Agreement Number & Details
  • Product Details (Product/Version, Product ID, License Server ID, etc.)
  • Company Name
  • Email Address
  • Product Key

Microsoft Remote Desktop Services (RDS) License Server, Clearing House Assisted Support Telephone Numbers

For help with your Remote Desktop Services (RDS) License Server, listed below are the most current telephone numbers worldwide for Assisted Support.

Country/RegionClearing House Telephone Number
Afghanistan971 4 397 5443
Albania386 1 5853 449
Algeria213 2 92 33 66, 213 2 37 66 12
American Samoa(61) (2) 9870 2131
Andorra33 1 55 174 075, 34 91 377 8170
Angola27 11 257 0000
Anguilla54 11 4317 2626
Antarctica(61) (2) 9870 2131
Antigua and Barbuda54 11 4317 2626
Argentina54 11 4317 2626, 0800 888 8800
Armenia(7) 4959167041, (7) 4952131748
Aruba54-11-4317-2626
Australia1800 642 008, 02 9870 2131
Austria0800 000 000, (43) (1) 795 673 56
Azerbaijan(7) 4959167041, (7) 4952131748
Bahamas, The(54) (11) 4317 2626
Bahrain(800) 944, (971) (4) 391 7000
Bangladesh(65) 6324 5255, (65) 6324 8098
Barbados(54) (11) 4317 2626
BelarusN/A
Belgium0800 40758, 32 2 713 1424
Belize54 11 4317 2626
Benin225 20 32 14 16
Bermuda54 11 4317 2626
Bhutan(65) 6324 5255
Bolivia0800 0155, 54 11 4317 2626
Bonaire00 1 866 322 0524
Bosnia and Herzegovina386 1 5853 449
Botswana(27) (11) 257 0000
Bouvet Island(61) (2) 9870 2131
Brazil0 800 701 1774, 54 11 4317 2626
British Indian Ocean Territory(27) (11) 257 0000
Brunei(65) 6324 5255
Bulgaria(359) (2) 731 088
Burkina Faso(225) 20 32 14 16
Burundi(225) 20 32 14 16
Cambodia(65) 6324 5255
Cameroon(225) 20 32 14 16
Canada(888) 571 2048
Cape Verde225 20 32 14 16
Cayman Islands(54) (11) 4317 2626
Central African Republic(225) 20 32 14 16
Chad(225) 20 32 14 16
Chile800 36 2626, 54 11 4317 2626
China800 830 1832, 86 755 340 9237
Christmas Island(61) (2) 9870 2131
Cocos (Keeling) Islands(61) (2) 9870 2131
Colombia980 9 54 5701, 54 11 4317 2626
Comoros(27) (11) 257 0000
Congo (DRC)(225) 20 32 14 16
Cook Islands(61) (2) 9870 2131
Costa Rica54-11-4317-2626
Côte d'Ivoire225 20 24 24 90
Croatia0800 300 300
Curacao00 1 866 322 0524
Cyprus080 90900, 961 1983 348
Czech Republic(800) 100-074, (2) 2177-7222
Denmark807 01315, (45) 38 487 131
Djibouti971 4 397 5443
Dominica(54) (11) 4317 2626
Dominican Republic(54) (11) 4317 2626
Ecuador(54) (11) 4317 2626
Egypt(7) 911-618, (7) 911-672
El Salvador(54) (11) 4317 2626
Equatorial Guinea(225) 20 32 14 16
Eritrea27 11 257 0000
Estonia(372) 650 4984
Ethiopia27 11 257 0000
Falkland Islands (Islas Malvinas)54 11 4317 2626
Faroe Islands(45) 38 487 131
Fiji Islands(61) (2) 9870 2131
Finland0800 770215, (358) 800 118 062
France(805) 110 235, (1) 5517 4075
French Guiana1 305 603 4466
French Polynesia(27) (11) 257 0000
French Southern and Antarctic Lands(61) (2) 9870 2131
Gabon(225) 20 32 14 16
Gambia(225) 20 32 14 16
Georgia995322970124
Germany0800 2848283, (49) 69 5007 0025
Ghana233 21 232 041
Gibraltar(44) (870) 241 1963
Greece(0800) 1143-100, (44) (870) 2411 963
Greenland(45) 38 487 131
Grenada(54) (11) 4317 2626
Guadeloupe54 11 4317 2626
Guam(61) (2) 9870 2131
Guatemala(54) (11) 4317 2626
Guernsey716 871 2929
Guinea(225) 20 32 14 16
Guinea Bissau(225) 20 32 14 16
Guyana(54) (11) 4317 2626
Haiti(54) (11) 4317 2626
Heard Island and McDonald Islands(44) 870 2411963
Honduras716 871 2929
Hong Kong SAR2904 2198, (852) 2904 2198
Hungary(80) 225-848, (36) (1) 267 4636
Iceland(800) 8236, (47) (23) 162 126
India000800 040 4453
Indonesia001 803 65 7668, (65) 6324 5255
Iraq(971) (4) 391 7000
Ireland1800 930031, (353) (1) 407 3094
Israel1800 350 444, (44) (870) 2411 963
Italy800 531042, (39) (02) 696 334 37
Ivory Coast(225) 20 32 14 16
Jamaica(54) (11) 4317 2626
Japan0120-801-732, (81) (3) 5352 8987
Jersey44 870 2411963
Jordan0800 22 101, (961) (1) 983 348
Kazakhstan(7) (495) 213 1742, 8800 080 1000
Kenya27 11 257 0000
Kiribati(61) (2) 9870 2131
North Korea716 871 2929
Kuwait(965) 243 1071
Kyrgyzstan495 2131742, 7 495 2131743
Laos(65) 6324 5255
Latvia(371) 760 5004
Lebanon(961) (1) 983 348

Technical Assisted Support: Clearing House Assisted Support cannot provide technical support for your RDS License Server. For technical support, visit the Microsoft online support website at http://support.microsoft.com, or contact your technical support provider. Technical documentation is also available at https://learn.microsoft.com/troubleshoot/windows-server/remote/remote-desktop-services-overview .